Red Kettle Campaign

Top things to know as a Kettle Volunteer

I have a question, who do I call? Planning Question: Lindsey Strong, 479-283-5314; Day of Questions: Ben Godwin, 918-766-5644

Aim to arrive 10 minutes before your shift starts. That will ensure a smooth transition and let your predecessor know that you have arrived.

Morning Volunteers: We will deliver a Kettle to you at the beginning of the day. Please be patient with us. We will get to your location as quickly as possible; however, we only have 2 drivers for 20 locations.

Afternoon/Evening Volunteers: If you are not working a location first thing in the morning then a Kettle should be ready to go from the previous volunteer.

Your Kettle will be dropped off in the morning and picked up at the end of the day. 

We will not give each shift throughout the day a new kettle unless yours is stuffed full.

Can I leave my Kettle Unattended? Please do not leave it. If you for any reason need to leave the Kettle (to use the restroom, get a drink, etc) please take your Kettle to the customer service desk and ask them to hold it until you get back. 

If the person after you does not arrive on time for their shift, please give them 10-15 minutes and call Ben Godwin or Lindsey Strong. After 15 minutes, take your Kettle to customer service.

What do I do if my Kettle is stuffed full? Call Ben Godwin: 918-766-5644. He will deliver a new Kettle to your site! 

We ask that you dress appropriately with the understanding that you are representing The Salvation Army as a bell ringer. Feel free to wear Christmas hats or sweaters! Be festive! We will also have aprons for (at least) one ringer at each location to wear. 

Please do not touch the money. If someone tries to hand you cash, please ask them to put it straight in the Kettle. If someone wants to drive by and put money in, unlatch the Kettle, walk it to their car, and let them put the change in.

Please do not block the Kettle. Especially if you are a group ringing, please make sure you do not surround the Kettle and block convenient access.

Always be kind and courteous. If someone has a question about The Salvation Army please 

direct them towards calling our office rather than trying to answer them.

If a store manager asks you to do (or not do) something, please be respectful and comply.

HAVE FUN!! Ring and sing and spread Christmas Cheer!